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Coming in 2019

Hatch is not yet available in your country. Hang in there, we promise it will be worth the wait!

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Something wrong? You can contact us below or find answers to frequently asked questions.

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Frequently asked questions

What is Hatch?

As the first app to stream games as easily as movies or music, Hatch is a made-for-5G service for discovering, sharing and playing great games on demand. We have teamed up with more than 100 game developers and publishers to bring you a curated collection of the best in premium mobile entertainment – without taking up any more space on your phone or set top box.

How can I get access?

Hatch is currently available on Android devices via Google Play in select European countries. Hatch will soon be available in Japan for Android devices and Docomo set-top boxes.

When will Hatch be available on iOS, or other smart TVs?

We are focusing our resources for now on Android mobile devices and Android TV-based set top boxes. We plan to support other platforms and devices later.

Does Hatch use mobile data?

If you are connected to the Internet via your phone (rather than wifi), then Hatch will consume mobile data. On average data usage is less than 2.5 Mbps, or half that required for HD video streaming.

Why am I having performance issues in Hatch?

Hatch is optimized for performance over 5G networks, but it is still possible to have a good experience over good wifi or 4G. Performance can also be influenced by proximity to data centers and number of concurrent users at peak times. We are constantly collecting performance data from the app, and we really appreciate you helping us make a better Hatch for everyone.

Why do you ask for my phone number?

Hatch is a fully licensed distribution partner for high quality, premium content from more than 100 game developers and publishers.

I’ve restarted a game, but I’m not where I was the last time I played.

Each game saves player progress at different intervals, depending on the requirements of the gameplay. When you restart a gameplay session, you may not find yourself exactly where you left off (for example, you may find yourself back at the beginning of a level you have only partially cleared). If for some reason you lose your entire gameplay history, tell us which game and your user name, and we will attempt to recover your save data.

If Hatch is made for 5G, why is it out now?

Why wait for the future? Hatch is built for the 5G world, but in some markets you can still have a good experience over good wifi or 4G. When you do get 5G, performance will be even better and we can deliver even richer gaming experiences.