Something wrong? You can contact us below or find answers to frequently asked questions.
Most frequently asked questions
What is Hatch?
Hatch is the first app that streams games as easily as movies or music.
Optimised for 5G, and with an ever-expanding collection of games, we bring you the best in premium mobile entertainment.
Discover, share and play our more than 100+ curated games on demand. That’s right – without taking up any more space on your phone or set-top box!
What is 5G?
5G is the 5th generation of mobile networks, a significant evolution of 4G LTE networks.
With 5G, you’ll see exponentially faster download and upload speeds. Latency, or the time it takes for devices to communicate with each other over wireless networks, will also drastically decrease.
And this is good news for gamers!
Where is Hatch available?
Hatch is currently available in:
* Japan, the Republic of Korea.
* the United States.
* select European countries.
We plan to expand to more countries and platforms towards the future.
NOTE: depending on your country, Hatch Premium subscriptions are available via the Google Play or Samsung Galaxy Store, or can be part of bundling offers through a local mobile operator.
How much mobile data does Hatch use?
Hatch is a cloud gaming service and will consume mobile data if you are using a mobile broadband connection, rather than WiFi. On average, Hatch’s data usage is half of that required for HD video streaming, which means less than 2,5Mbps. If you are worried about mobile data consumption, or you are on a data plan with limits, make sure you play over reliable high-quality WiFi.
What devices can I play Hatch on?
Hatch can be played on the following devices:
* Approved 5G mobile phones (in select countries).
* Android mobile phones with Android 6.0 “Marshmallow” and more than 1024MB of RAM (in select countries).
* Select Android TVs and set-top boxes with Android 6.0 “Marshmallow” (in select countries).
We plan to support other platforms and devices at a later time.